If the support ninja asks you to send them a permalink of a mention, this is the way to do it:1. Search for the mention from which you want to get the permalink
2. Click on the permalink button, which is the one with the two connected rings (see screenshot)
3. Next, you'll be redirected to a new page. You just have to copy the url of that page, which is the permalink. Voila, you're done!
To open this console, you need to take the following steps:
1. Inspect the element
2. Move to the 'console' tab
Next step is to move tabs within the development tools. By default, you will have landed on 'element', but the information needed is located on the tab "Console"
3.Take a screenshot of the whole of your screen and send it to support.
Yes, it's this simple. Welcome to the world of developer secrets.
Another thing our support ninjas can ask you is to surf to this link and take a screenshot of it:
The screenshot will show all the technical information about your browser, which can be very helpful for the Support Team when investigating a potential issue.