Help Center

How to export a mention and its related mentions

Last Updated: Jun 09, 2016 09:25AM EDT
Sometimes it is interesting to export a certain mention and its related context, in this case the corresponding messages. In this support article we explain you how to export a single mention and the related mentions. There's an additional GIF that explains you everything in visuals. 

1. Search for the original mention in the Inbox
2. Open the dropdown menu next to the "+tag" button
3. Click on "View statistics for this mention"
4. Automatically the Insights tab will open with the conversation filter in the top right corner 
5. Copy this filter into the filter field of the Inbox tab
6. You'll see all mentions related to the original mention
7. Export the mentions by clicking the arrow in the upper right corner. 
8. Choose between PDF, Excel, etc. 
 

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