Help Center

Getting Started with CX Social

  • Welcome to CX Social

    Hi there! Welcome to CX Social! Since all new things can be quite overwhelming at first, we've made you this...

    Jul 06, 2017 04:43AM EDT
  • CX Social Lexicon: Glossary of Terms

    Below is a list of commonly used terms within CX Social structured the same way as CX Social itself: ��● Gen...

    Jun 23, 2017 07:28AM EDT
  • Filtering in CX Social

    The data from each topic you set up is stored and preserved from the moment you start monitoring it. Within CX...

    Jul 07, 2017 10:41AM EDT
  • Setting the Date Range

    ​Date Range ​​By default, CX Social shows data from the last 28 days. However, you can manually alter this...

    Jun 23, 2017 07:22AM EDT
  • Your CX Social Engagement Performance Dashboard Explained (Home)

    Your CX Social Engagement Performance Dashboard, which can be accessed by clicking the house icon in your top ...

    Apr 25, 2017 09:22AM EDT

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