Help Center

CX Social Inbox: Basics

  • Getting started with the CX Social Inbox

    Once you’ve set up your monitoring, you will see the results ending op in your CX Social Inbox. This is the pl...

    Jun 23, 2017 10:25AM EDT
  • Inbox: Default folders

    Let's talk about all the default folders that are available in the Inbox. We will have a closer look at what e...

    Jun 23, 2017 10:29AM EDT
  • The Context View in CX Social

    The Context View is the part of the Inbox on the right that gives you more details about the mention that is s...

    May 18, 2017 09:08AM EDT
  • Actions on mentions in CX Social

    After setting up your topic in the account settings, we will start gathering data. Within CX Social, we use th...

    Jun 28, 2017 09:55AM EDT
  • Inbox: Sorting in CX Social

    If you are working in the CX Social Inbox we provide you with a couple of ways you can sort the mentions in yo...

    May 19, 2017 11:02AM EDT

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