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Which actions are possible with the different social services?

Last Updated: May 11, 2017 05:35AM EDT

In this support article, we will give you an overview of what actions are possible from within CX Social on all connected social profiles. For every social profile where it's possible to publish, we will also list the maximum length of a post. 

The reason why not all actions are possible for all social services through CX Social, is because these services often put restrictions on what's possible and what's not for third parties. But if you want to be sure if and why an action is possible or not, you can always check with one of our support ninja's on the live chat. 

Click here to jump directly to the desired social profile: 

 

ŸŸ●  Twitter Account
Ÿ●  Facebook Page
Ÿ●  Foursquare Venue
Ÿ●  Google+ Profile
Ÿ●  Instagram Profile
Ÿ●  Instagram Hashtag
Ÿ●  LinkedIn Managed Company
Ÿ●  RSS Feed
Ÿ●  Youtube Profile
Ÿ●  Mixcloud Profile
Ÿ●  Tripadvisor Point of Interest
Ÿ●  Tumblr Blog
Ÿ●  Soundcloud Profile
Ÿ●  Vimeo Account

The possible actions that can be done are the following:

Ÿ●  Publishing: posting new messages with your connected social profiles 
Ÿ●  Replying: reply to messages with your connected social profiles 
Ÿ●  Targeting: possibility to target your posts on country and language 
Ÿ●  Attachments: possibility to insert a link. We will detect the content behind it, and show it as a preview on the post. After inserting a link, you have the option to edit the thumbnail, title and summary text
Ÿ●  Uploads: uploading a picture to one of your connected social profiles
Ÿ●  Deleting: Deleting posts and or comments from your social profiles 
Ÿ●  Hiding: Hide comments and or posts from your social profiles
 

Twitter Account
 

Ÿ●  Publishing
Ÿ●  Replying
Ÿ●  Photo Uploads 


Facebook Page
 

Ÿ●  Publishing
Ÿ●  Replying
Ÿ●  Targeting
Ÿ●  Attachments
Ÿ●  Photo Uploads
Ÿ●  Maximum length: 5000 characters
Ÿ●  Delete comments and own posts
Ÿ●  Hide comments and posts 


Foursquare Venue
 

Ÿ●  Publishing  
Ÿ●  Maximum length: 160 characters


Google + Profile
 

Ÿ●  Publishing
Ÿ●  Replying
Ÿ●  Targeting
Ÿ●  Attachments
Ÿ●  Uploads
Ÿ●  Maximum length: 700 characters
Ÿ●  Delete comments and own posts


Instagram Profile
 

Ÿ●  Liking
Ÿ●  Replying
Ÿ●  Maximum length: 300 characters
Ÿ●  Delete comments 


Instagram Hashtag
 

Ÿ●  Replying
Ÿ●  Maximum length: 300 characters


LinkedIn Managed Company Page 
 

Ÿ●  Publishing
Ÿ●  Replying
Ÿ●  Maximum length: 700 characters
 

RSS Feed
 

Ÿ●  Only possible to monitor incoming mentions
 

Youtube profile
 

Ÿ●  Replying
Ÿ●  Maximum length: 500 characters 
Ÿ●  Deleting own posts and comments on your posts
 

Mixcloud Profile
 

Ÿ●  Replying
Ÿ●  Maximum length: 1000 characters


Tripadvisor Point of Interest
 

Ÿ●  Only possible to monitor incoming ratings and recommendations by others on Points of Interest, because posts are only made by users. 
 

Tumblr Profile
 

Ÿ●  Publishing
Ÿ●  Replying
Ÿ●  Uploads
Ÿ●  Attachments
Ÿ●  Maximum length: 2000 characters
Ÿ●  Deleting own posts


Soundcloud Profile
 

Ÿ●  Replying
Ÿ●  Maximum length: 1000 characters
 

Vimeo Profile
 

Ÿ●  Replying
Ÿ●  Maximum length: 1000 characters

 

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